Hamilton Rd, Sudbury CO10 2UU
Who can play?
Almost anyone can play. Please check in advance if you have any special access requirements to make sure that the room is suitable for your party’s needs.
What will we have to do?
You will have 60 minutes to solve a series of puzzles to escape the room. The puzzles will test your ability to work as a team, think logically and with common sense.
Why choose us?
- People travel from all over the world to play our games.
- Dedicated Know Escape team member watching your game only (and not multiple games!).
- Amazing games (see any review site).
- Family run and operated.
- We never put you with strangers, the room is yours!
- No blockbuster film franchise rip offs here! We write our own unique ideas, and never rip anyone else off!
- Our games are written by our team, and are not imported; you’ll only play a Know Escape game at a Know Escape venue.
- We love Escape Rooms! Our founders have played hundreds all over the world and wouldn’t put you in a game they wouldn’t put their own families in!
- Open from 10am to 10pm seven days a week.
- We dress and decorate the game with a perminant theme! Some companies don’t do this, watch out for it!
- Biggest escape rooms in Sudbury with explorable and hidden spaces.
- Always a quick route out if you need to exit the room at any time.
An escape room is a live puzzle experience where you and your team work together to solve a series of puzzles in order to ultimately solve a mystery and escape the room within 60 minutes.
We’re a premium product; our games are our own, and in bigger explorable spaces (meaning higher rents and rates reflected in your ticket price). We also provide a dedicated Games Master who is watching your game, and only your game (and never mix you with strangers). It’s the Know Escape difference, it’s one of the reasons why we have thousands of five star reviews.
Comfortable clothing is recommended.
You might jump, but then you’ll laugh. We want you have fun and would never put you in danger!
The games are built in reasonably spacious areas, there may however be less spacious elements to the games. If you would like to come and see the space before booking please let us know and we can arrange a visit beforehand.
This age may vary between our games. Any players under 18 must be accompanied by an adult (18 or over).
You have 60 minutes to escape the room.
If you fail to escape within 60 minutes the gamesmaster will let you out. You are more than welcome to come back and try again at any time.
This varies game to game. Please check the game info for further details.
If you are going to be late please phone us on 01245 808088 to let us know. Where possible we will try and make sure your game is the full 60 minutes, however we may need to shorten your game depending how late you are.
If you are more than 15 minutes late we may have to cancel your game. Unfortunately you will not be eligible for a refund.
All will be explained when you arrive.
Unfortunately not. All sales are final. Please be aware our game is a live experience. Once the booking has been confirmed refunds and cancellations are not accepted. If you can’t make your booking please contact us as soon as possible (within 48 hours at the latest) and we will do our best to reschedule your game.
You may be asked for ID as part of proof of purchase on arrival.
Yes. All bookings are made via our booking service (Resova.com) and payments are processed by our payment provider (Squareup.com).
The Crazy Cat Lady can accommodate one wheelchair user. Please contact us to discuss your needs and we will do all we can to include you.
Please contact us using the contact form below or by email to find out more. Please be aware you may be asked for ID.
You should arrive 15 minutes before your booked time. This allows for any questions you may have to be answered an a pre-game briefing.
At a Know Escape venue you won’t find any of these themes currently. All Know Escape games are written in house based on origial ideas without “borrowing” ideas from popular film and tv franchises. Be sure to check out all of our original games over at knowescape.co.uk/games.
No, we work to keep our games a surprise for everyone who comes to play.
No, but there is an independantly run coffee shop serving tasty tea, coffee, cold drinks, sandwiches and cake which you can enjoy before or after your game.
Please contact us before you book to discuss whether your needs can be met. We do not think anything in the room will be a problem to most people, but want to make sure you are safe at all times.
You are competing to be the fastest team to escape our rooms.
No! Never! If you book a room it is yours for the duration of the game, we never add additional players from outside of your booking to make up numbers.
How To Find Us
Satnav Postcode: CO10 2UU
We have no onsite parking. We recommend using the car park located a short walk away. STATION ROAD CAR PARK (KINGFISHER) Station Rd, Sudbury CO10 2UU. Next to Waitrose.
Tariff: Up to 3 hours – FREE
24 hours – £3
Please check signs in car park for latest parking tariff.
We are located in the bus park next to the job centre.
Tel. 01787 20 92 88