How many people can stay the night? – We provide beds for six people

Do I need to bring my bedding? – No

Do I need to bring my toiletries? – Yes

Do I need to bring my food? – Yes

Do I need to bring towels – Yes

Can I bring animals? – No (please don’t ask, we always say no)

Will you be watching me on camera? – No, never; you’ll have a dedicated phone number to call if you need help or want to use a clue

How many beds are there? Two double beds & one sofa bed (sleeps 2)

Can I bring more than six people? – No, sorry, capacity is a strict six for safety 

Is there a deposit required? – Yes, on arrival, and we’ll refund it within 48 hours if the apartment is returned as it was found

Is the price per head, or for the night? – It’s for the night, up to six people!

Will the game take all night? – No, you can complete it in around 2/3 hours if you are working on it intensely (we realise you may want to go out afterwards, socialise or play our games in our venue directly below the apartment). Play the game at your speed, and enjoy it without the pressure of the clock running out on you within an hour!  We recommend you stay in until the game is done for the whole experience!

Will you lock me in? – Never, we never ever lock anyone into any of our games!

Is there a shower and toilet? – Yes

Is there a damages deposit? – Yes, a deposit of £200 is taken on arrival and refunded as soon as we have completed a successful inspection after you check out.

Will you be monitoring us in any way? – No, you’ll have a dedicated phone number to call if you want to talk to us

Will we be sharing the flat with anyone else? – No, the flat is yours for the duration of the booking

How long will it take to complete the challenge? – You’ll be able to play the game at your speed, take breaks, and explore the local area; we won’t tell you the end if you don’t make it.  There is telephone interaction; we recommend you play the game before going out!

Is there food nearby? – Yes, Pizza, Chinese, Indian and the Bridge the Gap Cafe are all on our complex.  We recommend Sharon’s full English breakfast in the morning (Bridge the Gap Cafe). 

If you want to book in to play the venue games too or spend more than one night, phone our contact centre on 01279 888 279 and make arrangements; we’ll do you a deal on a second night if availability allows. 

Where do we check in on arrival? – At the adjacent Bishop’s Stortford Escape Rooms Venue

Can I film the experience and share it – No, everything that happens in the apartment stays in the apartment! 

How many teams have played the game? – By August 2022, over 180 teams had played, only five failed to complete the challenge, and one team were too drunk to play and gave up. 

Is it awesome? – Yes.  Read this review (left on Tripadvisor):